We had the most amazing experience with AAA Paradise plumbing last week! They were professional, trustworthy and extremely thorough. We had a sewer back up and another company whom we have always used came out and gave us a quote that was crazy expensive. I decided to get a second opinion and so glad I did! Paradise was honest and did such an amazing job. It took longer than they thought it would (the build-up was extremely thick), but they didn’t give up and worked until after 8pm to get the best outcome possible. Their prices were fair too. I will use them from now on for all our plumbing needs and continue to recommend them again and again!
24/7 Emergency Plumber in Malibu, CA
Since 1976. Emergency plumber response across all of Malibu, 24/7 — coastal homes from Big Rock to Point Dume, canyon properties on septic and well water, salt-corroded exterior plumbing across the PCH.
When a supply line gives out in a Carbon Beach cottage at midnight or a septic system backs up in a Trancas Canyon property over a holiday weekend, the question isn’t who’s cheapest — it’s who’s going to make the drive up the PCH and know what they’re walking into. AAA Paradise Plumbing & Rooter has been serving Malibu since 1976. Our trucks roll from Ventura, up the PCH or down Kanan Dume Road, and we know Malibu’s full mix of housing — salt-exposed beachfront cottages from Big Rock to Las Tunas, the hillside homes on Point Dume, the canyon estates on septic and well water in Trancas and Decker, and the high-end fixtures that come with Malibu construction.
If you’re reading this with water on the floor, stop reading and call 805-642-9222. We’ll walk you through shutting off the water and dispatch the nearest crew while we’re still on the phone.
Plumbing Emergencies We Handle in Malibu
Anything that can’t wait until Monday morning. The most common emergency calls we get from Ventura homes:
- Burst pipes and active leaks. Behind walls, under slabs, in attics, in the yard. We stop the active flow first, then diagnose and repair. See broken pipe repair.
- Water heater failures. No hot water, leaking tank, pilot light won’t stay lit, or worse — tank rupture flooding the garage. Same-day replacement when needed. See water heater repair.
- Sewer line backups. Sewage coming up through drains, toilets that overflow into tubs, basement floor drains spewing. Hydro-jetting, camera diagnosis, and trenchless replacement if needed.
- Slab leaks. Hot spots on the floor, mysterious running-water sounds, water bills climbing. See slab leak repair.
- Gas leak emergencies. Rotten-egg smell, hissing near the meter, pilot lights that won’t stay lit. We’re C-36 licensed for gas. See gas line repair.
- Overflowing toilets and clogged main lines. When plunging isn’t cutting it and the floor is getting wet. See drain cleaning.
- Frozen or freeze-cracked exterior pipes. Rare in Ventura, but it happens during cold snaps — especially to outdoor hose bibs and irrigation backflows.
- Failed shut-off valves. When you can’t shut off the water to fix a small problem, the small problem turns into a big one. We replace failed mains, angle stops, and isolation valves.
Common Plumbing Emergencies Across Malibu
Malibu’s mix of beachfront cottages, canyon estates on septic and well water, salt-exposed exterior plumbing, and high-end fixtures creates specific recurring emergencies. The pattern of what fails — and where — isn’t random.
Salt corrosion on exterior plumbing (Carbon Beach, Las Tunas, Big Rock, Point Dume)
The marine layer rolling off the Pacific carries enough salt to eat exterior plumbing alive. Homes directly on the sand — the cottages on Carbon Beach, the homes along Las Tunas Beach Road and Big Rock Drive, Point Dume properties facing the water — deal with accelerated corrosion on hose bibs, irrigation backflows, and any exposed copper. We replace more exterior shut-offs and angle stops on these blocks than anywhere else in our service area, and they tend to fail wide open rather than drip slowly.
Septic system failures in canyon properties (Trancas, Decker, Encinal)
Large portions of Malibu — particularly the canyon communities away from the PCH — aren’t on city sewer. Properties up Trancas Canyon, Decker Canyon, and Encinal Canyon run on septic systems, sometimes paired with leach fields older than the current owners. Backups during heavy holiday-weekend usage, drain field saturation after wet winters, and tree-root intrusion into laterals are the typical emergencies. We handle the immediate clearing and call the right inspector when the system needs more than a quick fix.
Wells and pressure-tank failures in inland canyons
Inland canyon properties — up Kanan Dume Road, off Latigo Canyon, the homes tucked into the hills behind Malibu — often run on well water rather than the municipal supply. Pressure tank bladder failures, pump motor burnouts, and pressure switch failures leave the house without running water entirely. These aren’t the kind of repairs your average city plumber handles; we work them every week.
Slab leaks in mid-century beachfront homes
A meaningful chunk of Malibu’s beachfront cottages date to the 1950s-1970s — the original homes on Big Rock, the older bungalows along La Costa, the cottages tucked along the PCH. Many were built on slabs with copper supply lines routed underneath. Decades of hard water plus salt-air-driven electrolysis create pinhole leaks that show up as hot spots on the floor, mysterious running water with everything shut off, or unexplained water bills. See our slab leak repair page for the full breakdown.
High-end fixture and tankless system failures
Malibu construction skews high-end — imported faucets, custom shower systems, tankless water heater banks, recirculation pumps, premium softeners and filtration. When these fail, the parts aren’t at the local hardware store. We work with manufacturer reps and source legitimate replacements rather than substituting cheaper alternatives that won’t fit the rough-in.
Why Malibu Homeowners Call Us First
- Up the PCH or down Kanan. Our dispatch office is at 1645 Donlon St #106 in Ventura, and we’ve been working Malibu for fifty years. We know coastal salt corrosion, canyon septic systems, and well-water properties — not just city hookups.
- Fast response along the PCH. Most Malibu emergency calls get a crew on-site within the hour from our Ventura dispatch, depending on traffic and where in Malibu you are.
- A real dispatcher answers, 24/7. No phone tree, no voicemail, no after-hours answering service that takes your name and hangs up. A person who knows the area picks up.
- No emergency surcharge. The price you’re quoted is the price you pay. We don’t penalize you for calling at 2 a.m.
- Family-owned since 1976. Fifty years of doing Ventura plumbing means we’ve seen what fails, where it fails, and how to fix it the first time.
- Licensed, bonded, insured. CA Contractor License #323929. C-36 Plumbing. Every job, every crew, every truck.
- Warrantied workmanship. Written into every work order. No fine print.
Our Emergency Response Process
- You call. A real dispatcher answers, takes the details, and walks you through stopping the immediate damage if needed (usually: shut off the water at the main).
- We dispatch the nearest crew. You get a real ETA based on where our trucks currently are — not an automated estimate.
- On-site diagnosis. We identify the actual problem — not just the symptom — and quote a flat price before any tool comes out of the truck.
- Stop the immediate damage. Containment, shut-off, drying. Whatever it takes to keep the situation from getting worse while we plan the repair.
- Repair, test, document. We make the fix, pressure-test it, and write up the warranty on the work order.
- Followup if needed. If the emergency repair was a stopgap (e.g., we capped a line at 11 p.m. and need to come back for the full repair Monday), we schedule it before we leave.
Emergency Plumber FAQs — Malibu
A real dispatcher answers immediately, 24/7 — no phone tree, no voicemail, no after-hours answering service. We dispatch the nearest available crew to your Malibu address right away, often before you hang up. Whether you’re along the PCH at Carbon Beach, up at Point Dume, in the canyons toward Trancas or Decker, or anywhere along Las Tunas or Big Rock, the dispatcher gives you a real ETA on the call based on traffic and which crew is closest, and stays on with you until help is on the way.
We bill emergency calls at a fair, upfront rate — not the inflated overnight markup some companies use to penalize you for needing help at 2 a.m. The price is the price, quoted before we touch a tool, regardless of the hour.
Anything with water actively flowing where it shouldn’t, sewage backing up into the house, no working toilet in a one-bathroom home, no hot water in winter, a gas smell, or any situation where waiting until tomorrow makes the damage significantly worse. If you’re unsure, call — the dispatcher will tell you honestly whether it can wait.
Yes. We’re licensed for gas line work (CA C-36) and respond to gas leak calls 24/7. If you smell gas right now, call SoCalGas at 1-800-427-2200 first to shut the meter, get everyone out of the house, then call us at 805-642-9222 to find and fix the leak.
Shut off the water at the main if water is actively flowing — usually near the front of the house or at the meter. If you don’t know where the shut-off is, our dispatcher will walk you through it on the phone. Move what you can out of the water path, take photos for insurance, and we’ll handle the rest when we arrive.
All of Malibu — coastal homes along the PCH from Carbon Beach and Las Tunas through Big Rock, La Costa, Paradise Cove, and Point Dume; the canyon properties up Trancas, Decker, Encinal, and Kanan Dume Road; the hillside homes off Latigo Canyon; and everything in between. ZIP code 90265 covers all of it.
Plumbing Emergency in Malibu? We Answer 24/7.
Real dispatchers, day or night.
Reviews from Real Malibu Homeowners
Ruben came out because both of our kitchen sinks were full of water and we thought the garbage disposal was broken. But the sink was clogged. He kept everything clean and cleaned out the sinks and unclogged the drain. Very nice and great service! Totally recommend.
Every thing you could want from a plumber. On time and done right.
Malibu’s Emergency Plumber Since 1976
Family-owned, up the PCH. A real dispatcher answers, day or night.
Other Areas We Serve
Family-owned plumbing across Ventura, Santa Barbara, and Los Angeles counties since 1976.
- Ventura
- Ojai
- Oak View
- Camarillo
- Thousand Oaks
- Westlake
- Oxnard
- Agoura Hills
- Newbury Park
- Port Hueneme
- Calabasas
- Santa Barbara
- Goleta
- Moorpark
- Simi Valley
- Santa Paula
- Oak Park
- Hidden Hills
- West Hills
- Woodland Hills
Don’t see your city? Call 805-642-9222 — we may still cover you.